Refund and Return Policy

Refunds, returns, and exchange

We accept returns up to 120 days after delivery for most items.

In the event that your order arrives damaged in any way, please email us as soon as possible at sales@pherluv.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Buyer is responsible for return shipping in the event a return is requested due any reason other than defective or damaged item.